Refund policy

Last updated: September 28, 2026

We want you to be happy with your purchase from VEXORIO. If an item isn’t right for you, contact us at info@vexorio.com within 30 days of receiving your order to request a return.

To be eligible for a return, an item must be unused, unworn, and in its original condition, with any original tags attached. Include your order number when you contact us. Please do not send an item back until we have provided return instructions.

Once we receive and inspect your return, we’ll let you know whether your refund is approved. Approved refunds are issued to the original payment method. The time it takes for the refund to appear depends on your payment provider.

If your item arrives damaged, defective, or incorrect, email info@vexorio.com with your order number and photos of the item so we can review the issue and help resolve it.

Digital gift cards cannot be returned or refunded, except where required by law. Your rights under applicable law are not affected by this policy.

For return questions, contact info@vexorio.com or call 219-841-1872.

VEXORIO
120 Woods Dr
West Union, SC 29696
United States